Forrest Arrow Casino (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register an account, or play Forrest Arrow play and other games at casino Forrest Arrow.
This policy applies to all Indian players and visitors. By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
Personal Information
- Full name, date of birth, and gender
- Mobile number and email address
- Residential address (for verification purposes)
- Government-issued ID documents (Aadhaar, PAN, Passport, etc.) – collected only when required for KYC
Account and Gaming Information
- Username and password
- Deposit and withdrawal transaction details
- Game play history, including Forrest Arrow play sessions
- Betting preferences and wager amounts
Technical and Usage Data
- IP address and device information (Android/iOS model, browser type)
- Cookies and similar tracking technologies
- Location data (country and city level – we do not track precise GPS)
2. How We Use Your Information
We use your data for the following legitimate purposes:
- To create and manage your account at Forrest Arrow Casino
- To process deposits, withdrawals, and financial transactions
- To provide and improve Forrest Arrow play and other games
- To send important account notifications and promotional offers (you can opt-out anytime)
- To comply with legal and regulatory requirements, including anti-money laundering (AML) and KYC rules
- To prevent fraud, cheating, and ensure fair play
- To provide customer support in English and Hindi
3. Sharing of Your Information
We do not sell your personal data to third parties. We may share your information only in the following cases:
- With payment providers (UPI, Paytm, banks, crypto processors) to complete transactions
- With licensed game providers and auditors
- With regulatory authorities when legally required
- With professional service providers (hosting, security, analytics) who are bound by strict confidentiality
All third parties are contractually obligated to protect your data.
4. Data Security
Forrest Arrow Casino uses industry-standard security measures:
- 256-bit SSL encryption for all data transmission
- Secure servers with firewall protection
- Regular security audits and penetration testing
- Strict access controls for employee data access
While we strive to protect your information, no system is 100% secure. We encourage you to use strong, unique passwords and enable two-factor authentication where available.
5. Your Rights as an Indian Player
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Withdraw consent for marketing communications
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, please contact us at support@forrestarrow.com
6. Cookies and Tracking Technologies
We use cookies to:
- Keep you logged in
- Remember your language and currency preferences (INR)
- Analyze website traffic and improve user experience
- Deliver personalized bonuses and offers
You can manage cookie preferences through your browser settings at any time.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by Indian law. Account and transaction data are typically kept for 5–7 years for regulatory compliance.
8. Children’s Privacy
Forrest Arrow Casino does not knowingly collect data from individuals under 18 years of age. If we discover that a minor has registered, we will immediately close the account and delete all associated data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the new “Last updated” date. We encourage you to review this page periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer:
Email: privacy@forrestarrow.com Live Chat: Available 24/7 on the website and in the Forrest Arrow Casino App
By continuing to use Forrest Arrow Casino, you acknowledge that you have read and understood this Privacy Policy.
Thank you for trusting Forrest Arrow Casino with your data. We are committed to providing a safe, transparent, and enjoyable gaming experience for every Indian player.
Play responsibly at casino Forrest Arrow.